for every product sold, we plant a tree

Shipping Policy

Shipping and delivery will vary depending on whether you buy a product via our online store or via one of our affiliate partners.

If you purchase via our online store

We ship primarily to the USA although some of our products can also be shipped to the UK, the European Union, and Australia. Please make sure you read the shipping policy on the product pages themselves as this is where you will find information specific to that product.

You will get a tracking number with all your orders and you can contact us at any time at customerservice@goroamwide.com to check on the progress of your order. 

Processing times

Orders are generally processed within 48 hours. Once your order is processed, it is immediately shipped. Our shipments are done from North America, Europe or Asia.

Shipping times

Shipping times vary depending on your location but are generally between 3 to 5 days. However, international shipping are likely to take longer. Please refer to each product page to check specific delivery times. Deliveries may take longer due to customs checks.

Please note that different products may be shipped from different fulfillment centers and may, therefore, arrive separately.

Customs duties

Customs duties may apply when the parcel reaches your country and as the customer, you are responsible for paying them.

If you purchase via our affiliate partners

If you purchase via our affiliate partners, i.e. we have redirected you to a partner’s website, please refer to their policies regarding shipping, processing and delivery times, as well as refund and warranty policies. For ease of use, we will also summarize our partners’ policies on the product page available in our store. If you are in any doubt please don’t hesitate to contact us and we will be more than happy to assist you.