for every product sold, we plant a tree

Shipping Policy

Shipping and delivery will vary depending on whether your order contains any pre-order items.

Orders containing in stock items ship within 1 to 2 business days from the time of purchase. 

Pre-ordered items will ship according to the date noted on the product page at the time of your purchase.

Shipping times

We ship from the UK with Royal Mail and delivery times will vary depending on your location and the time of year, but they are usually* as follows:

UK (1–2 working days)
Europe: (3–5 working days)
USA & Canada: (5–7 working days)
Rest of World: (7–10 working days)

* Please note that during these challenging COVID-19 times, we cannot guarantee these shipping times and they can vary greatly. 

Deliveries may take longer due to customs checks.

Customs duties

Customs duties and taxes may apply when the parcel reaches your country and as the customer, you are responsible for paying them.

If you have any questions regarding shipping, please email us.